Terms of Service

1. Services Provided

Johnston Group LLC provides the following services in Southampton, Shamong, Tabernacle, Medford, Lumberton, and surrounding Burlington County areas:

• Lawn maintenance and mowing services
• Spring and fall seasonal cleanups
• Property maintenance and landscaping
• Dumpster rental services
• Professional equipment services (excavation, grading, stump grinding)
• Bulk pickup and junk removal

2. Service Scheduling and Cancellation

Scheduling: Services are scheduled by phone, text, or email. We will confirm your appointment and provide an estimated service window.

Cancellation: To cancel or reschedule, please contact us at least 24 hours in advance. Late cancellations may be subject to fees for certain services.

Weather: We reserve the right to reschedule services due to inclement weather or unsafe working conditions.

3. Pricing and Payment

Quotes: We provide free estimates for most services. Final pricing may vary based on actual conditions and scope of work.

Payment Terms: Payment is due upon completion of service unless otherwise arranged. We accept cash, check, and major credit cards.

Dumpster Rentals: Rental fees include delivery, pickup, and specified weight allowance. Additional charges apply for overweight loads, extra days, or prohibited materials.

4. Customer Responsibilities

You agree to:

• Provide accurate property information and access
• Remove valuable or fragile items from service areas
• Secure pets during service
• Inform us of any hazards or special conditions on your property
• Mark sprinkler heads, utility lines, or underground features
• For dumpsters: Use only for acceptable materials and not exceed weight limits

5. Property Access

By scheduling service, you grant Johnston Group LLC permission to access your property to perform the requested services. We are not responsible for damage to unmarked underground utilities, irrigation systems, or hidden hazards.

6. Dumpster Rental Specific Terms

Prohibited Materials: Hazardous waste, chemicals, paint, tires, batteries, electronics, and other restricted materials are not permitted. Removal fees will apply.

Placement: You are responsible for ensuring dumpster placement does not block public access or violate local ordinances.

Damage: You are responsible for damage to the dumpster caused by improper use, including but not limited to fire, chemical damage, or overfilling.

7. Liability and Insurance

Johnston Group LLC is fully licensed (NJ Lic# 13VH05752400) and insured. While we take precautions to prevent damage, we are not liable for:

• Pre-existing property damage or defects
• Damage to unmarked utilities or irrigation systems
• Damage caused by hidden hazards not disclosed to us
• Weather-related delays or inability to perform services

8. Warranty and Satisfaction

We stand behind the quality of our work. If you are not satisfied with our service, please contact us within 48 hours and we will work to address your concerns.

9. Limitation of Liability

To the maximum extent permitted by law, Johnston Group LLC's liability for any claim arising from our services is limited to the amount paid for the specific service in question.

10. Governing Law

These Terms are governed by the laws of the State of New Jersey. Any disputes will be resolved in Burlington County, New Jersey.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted with a new "Last Updated" date. Continued use of our services constitutes acceptance of modified Terms.

12. Contact Information

For questions about these Terms or our services, please contact us: